0410 89 1313
  • Computer Problems?

    Don't Panic! We are here to help.
    Call us now to get your computer fixed!
    Fast, friendly and professional service
    is only a click away!
  • Managed IT services

     Monitoring  24/7 your organization.
    Allow us to become your 'Personal IT Department'
    and we will certainly be there at every stage
    to help you grow your business.
  • bussiness

    Business IT We have you covered.
    Call us now to get a quote
    for a complete Business IT package
    suited for your company's needs
  • Hardware Repairs

    Broken PC? We will fix it.
    Is your hardware causing you trouble?
    We will repair or replace the parts
    that are needed while keeping the cost low!
  • Online Backup Solutions

        Online      Backup Solutions.
    Affordable, Secure,
    Automatic & Easy Online backup solutions.
  • remote-support

       Call us!    Reliable remote support.
    Our team is ready to guide you
    through whatever trouble you may run to
    in a professional, efficient and friendly manner.
Remote Support

Need technical help immediately?

We can connect to your computer remotely within minutes. Pc-Experts provide remote support to both Windows and MAC users. Once we have your permission, our technicians will be able to solve the majority of software problems remotely.

With remote support, you can watch your screen and control your keyboard and mouse, while our technicians can solve most problems online.

This technology allows our Engineers to login to your computer desktop to see problems you are experiencing, and resolve them. We can also provide training using the same technology.

Advantages of remote computer support:

  • Time - Saving: Instant response; we solve your problem directly, without needing to send onsite technician, out to you.
  • Convenience: You do not need to move the PC from your office or home, or unplug anything to visit a repair shop and you don't have to wait for a technician to come to you.
  • Cost Effective: Remote support is a lower cost option than having a onsite technician visit you.
  • Secure: The connection to your computer is 100% secure, encrypted with the same security protocol used by banks. After we resolve your problem, the software we use for access is automatically deleted from your computer.

We can solve most of the problems on your computer using the remote support, including:

  • Detecting and removing viruses, installing and configuring anti-virus software.
  • Fixing e-mail problems and software applications.
  • Setting up secure wireless network.
  • Correcting error messages.
  • Stopping pop-ups, removing advertising spyware or malicious programs, installation/configuration of antispyware software.
  • Configuring / Setting up / Installing device drivers such as Printers, MP3 Players, and Scanners.
  • Create Data Backups, transferring data from one computer to another.
  • Performing routine maintenance, upgrades and updates for Windows and other applications.
  • Installing and configuring new software.
  • Evaluating the safety of your network.
  • Optimising your computer, making it start and run faster.

Contact us to receive the most competitive prices in the Market for the best available services:

  • 12 months of 24/7 unlimited online and phone support at the click of a button via Pc-Experts Helpdesk software.
  • Network and Server monitoring services designed to identify any system errors prior to them interrupting operations.
  • Quarterly remote computer maintenance.
  • Easily log incidents and track tickets.

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Quick Contacts

SALES AND SERVICE

0410 89 1313
GENERAL INFORMATION

info@pc-experts.com.au

Testimonials

"I find the services of PC-Experts to be extremely reliable, and prompt in analyzing problems and rectifying any IT issues..."
"Pc-Experts are a professional company with a real commitment to provide excellent technical expertise and incredibly good customer service..."

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