We specialise in Computer Repairs and IT Support services to meet the needs of home offices and small to medium or enterprise businesses in Sydney.
We provide onsite computer technicians to service and repair computers, servers and broken networks.

Business Server Setups
Your servers and desktops form the backbone of your business. Pc-Experts will help choose the right server solutions for your business needs. We analyse your business needs today and plan for future growth.

Microsoft Small Business Server
We set up Microsoft Small Business servers to ensure your e-mail, internet, file access, VPN and printing systems is ready to go. We’ll customize the server to fit your business needs. Managers and Employees using Blackberry devices or i-phones can access emails on the road!!

Managed IT Support Services
Our network engineers will manage and maintain all of your IT concerns and carry out regular back-ups and constant network security monitoring of hardware and software. We provide a high level support and continuous proactive monitoring of your systems, focusing on reliability and performance.

Proactive Monitoring / IT Support
Qualified and experienced technicians proactively monitor your network, alert you to any up-coming problems, and provide helpful advice with technology needs. We have a range of IT support and maintenance plans to suit your business needs.

Business Evaluation
Contact us for a FREE NO OBLIGATION network assessment to review your existing I.T. infrastructure, identifying areas of concern and establishing the means by which to resolve them. Our friendly, professional IT Support Consultants can also assist in identifying ways to improve the efficiency of your business, utilizing the latest tools and technologies.

Key focus areas during the assessment are:

• Network Security
• Backup validity
• Anti-virus Anti-Spam Protection
• Server Performance
• Network Speed
• UPS suitability
• Data protection strategy
• Software Licensing
• Remote Access
• Email Access
• Internet connection performance
• Business needs analysis
• CRM (Client Relation Manager) Solutions
• Automating business process for higher productivity

IT CONSULTING
Throughout our many years of consulting to businesses we have been presented with all types of scenarios faced by small to medium businesses. Most common are:

• Over utilised infrastructure that impairs business growth
• Underutilised computer systems
• Poorly planned IT infrastructure
• Missconfigured IT systems

Some of our recent work has involved:

• Network Analysis
• Implementation of a stronger network security
• Analysis of the data management
• Streamlining the data backup procedures
• Implementation of spam and virus protection systems
• Implementation of Email Server
• Network Strategy
• Security Assessments
• Remote Offices using Terminal Services

Cost Analysis
Managed Services Provider
We offer a flexible and highly effective Managed IT Services solution. With three different levels of support, there is an option to suit every situation.

A Managed Services solution typically include one or more of the following:

• Helpdesk & Remote support
• Server and client machine monitoring and maintenance
• Pro-active fault resolution
• Hosted managed exchange
• Anti-vrus, Anti-Spyware and Anti-Malware solutions
• Data backup solutions
• Disaster planning and recovery
• IT Security Risk Consulting

Remote Proactive Monitoring
Our systems infrastructure gives us an ongoing picture of the health and performance of your business network, which is constantly monitored at our Operations Center via a secure connection. If an issue is detected we receive an instantaneous alert that allows us to respond immediately to resolve the problem before it impacts your business.

Remote Desktop Support
Our infrastructure allows us to remotely support users on your network on-demand. The ability to utilise screen-sharing also permits us to provide training sessions when requested.

Anti-Virus Management and Security
With ongoing monitoring will allow us to detect missing security patches or problems with your anti-virus software. This can all be looked after remotely, and out-of-hours to ensure minimum disruption to your business.

Backup Solutions & Monitoring
We ensure that your data is safe and secure, and will be alerted if there is an issues with the system.

Asset and Inventory Documentation and Management

We can report and track all relevant details for your managed IT devices, as well as provide you with an up-to-date snapshot of all of the hardware and software used by your business.

Periodic Reporting
We will provide you with reports pertaining to various IT incidents and your overall computer network health including performance aspects, security, software and licensing.